Frequently Asked Questions

Have a question you need answered? You can either call us at 894-2284 or check out some of the frequently asked questions we hear from our customers.

Computer Repair Services FAQ’s

How fast can you guys get my computer fixed?

The answer to that question depends of course on what’s wrong with your computer. We take a lot of pride in our quick turn around rate though and you can count on us getting your computer fixed and back to you in no time flat.

How much do you charge?

Our prices are much lower than what Best Buy’s Geek Squad charges. So there’s that. We can get away with this because our business is a small family business so we have nowhere near the overhead our competitors do. The good news is we can pass that savings along to you!

Do you guys work on iPads?

At this time we prefer not to. They are much trickier to deal with than what our current comfort level permits.

Can you guys save information I lost from my hard drive after it crashed?

More often than not we can save your files after a hard drive gives out. Just bring it in so we can take a look at it and we can go from there.

Can you replace cracked or broken laptop screens?

You bet we can. Depending on the model of your computer the price to replace them is sometimes quite low even.

My hinges are broken on my laptop. Can you fix them?

You bet. It’s a simple and inexpensive fix so you can count on getting your computer fixed and ready before youi can even miss it.

Do you do house calls?

We love doing house calls. What’s more we don’t charge any extra for them either. We believe in taking care of our neighbors because not all of them can conveniently get in to our shop with their computer.

What are your hours of operation?

We’re open from 11 AM to 8 PM Monday through Friday. On Saturday we’re available by appointment only from 11 AM to 3 PM.

Computer Marketing Services FAQ’s

How does your computer marketing services work?

In today’s world if you’re not getting a significant portion of your business from customers who found you on Google, Facebook, Bing, Yahoo, Twitter, LinkedIn and other monster sites you may be leaving money on the table that your competitor keeps snatching up every month from you. Our services work to keep that from happening.

How much will this cost?

To get started it’s totally free. We have a service you can use to not only see how well you’re doing online against your competitors but also what you can do personally to fix it.

What if I’m new online?

The steps our system lays out for you are pretty easy to follow. So no worries there. If you need help with anything on it we’re always a phone call or an email away to assist you.

What’s the best way to get started?

The first thing you need to do is have us perform a free snapshot of your business. From there we can check to see how well you’re doing online then share the report on what you need to do to improve.

Where can I grab the snapshot and get signed up for your free service?

That’s easy. Just click this link and share the phone number of your business and we’ll take it from there.

After I fill out the snapshot request what will happen then?

Once we receive your info our system will dig everything it can find about your business as well as your three top competitors. When the report is compiled you will receive an email back with instructions on how to access the report.

Will I understand the report and how to use the service when I get into it?

You should have no problems whatsoever with it as everything is self explanatory. But of you run into issues just give us a ring at 894-2284 and we’ll help you get things sorted.

Do you have a full service marketing package I can sign up for down the road if I want to?

You bet we do. The cost is $125 a month and we handle your Google rankings, social media management, and reputation management. We’ll share more information about that package with you once we get your snapshot taken care of.